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Showing posts from September, 2008

Aww. sick again~

我又生病了! Sian , sick again. Feeling so weak and tired during work today. My throat is still dry , making me unable to talk clearly. Going out with charmaine buddy this thursday yo and zoo , chalet next week. Need to recover faster , or else i will be feeling pathetic. Though i am sick , but i am still happy. Cos tml is pay day! LOL. But the pay is only part of it , not much. Next pay day will be last week of october. And thats like 1 more month to go. Sian. No pay. Me sad. Tomorrow is Hari Raya! Have a nice public holiday dudes and babes ((: -------------------------------------------------- Life is full of hopes and dreams. I see the sunshine now ((:

Stay please.

Alright. I guess i am too stressed up with this job. I cant even do my opening speech properly for most of my calls today. Especially my name.. I dunno why. Whenever i wan to pronounce my name , I will be like air-airr-airrr-alex. Somemore i am still having a dry throat which i suppose its sore throat? Alex will want to get well soon ((: ---------------------------------------------- I cant bear to give you up. But.. I know u have given up. I know u have made up your mind long ago. I know u are serious this time. I know i need you alot. I dont want to be selfish. Lets just keep this relationship at the deepest spot in our heart. Thank you for everything you have did for me. I wont forget you and the history we made together. Its all up to fate. Goodbye.
Wow. 时间过的真快 一转眼 1 week pass le. What a day. Total of 50+ calls. Not many.. Today , i got a surprising call. Not irritating or good ones.. But a call from my neighbour. Same block , same storey , same floor. So qiao sia. A very relaxed day. We still can chat around , have fun around , joke with matthew. Somemore stil can listen to mp3 , surf net and sit on the table. Sunday is the best day for work. But the next thing i know is.. tml is monday -_-" Next week shift will be from 11.30am to 9pm. Good thing is that i can wake up early , bad thing again , my work end later. Dun even have any time to go out or what. Charmaine hao buddy next week bday on 4th oct. Me and marcus should be celebrating with her on 2nd oct. The week after i will be busy.. 6 , 7 , 8 Oct = Chalet 8 Oct = Shuyu bday celebration. 10 Oct = Jerz bday celebration 1 week only got 2 off days leh. How? Cry lo.. ----------------------------------------- Yesterday was a history. Tomorrow is a mystery. Today is a gift. Tha

Bored~

Blogging at work now. Sunday jiu shi sunday. Not many calls. Of cos not many , cos its the family day and friends hangout day. But i am stuck here working. This feeling sux , imagine , waking up at 6am on sunday? And i am feeling abit sick. Feeling weird at my throat there. Guess i drank too much coke jus now. Please , dun be sick. ------------------------------------- I finally understand my place in ur heart.

Charmaine is the new buddy yo!

On 26/09/08 , Alex have a new buddy call Charmaine ! HAO buddies . haha. Alright , anyway , i have been working at starhub for nearly a month. And seriously , i am getting abit sick of it. I just dun understand why some customers cant be understanding. But oh well , if everyone are understanding , this world will already be in peace. lmao. Its so pressurising to hit the ideal call stats and also limit wrapped up time and not ready stats. But i will not give up , i love challenges. Alex is not a quitter ((: Tomorrow will definitely be a better day than today ((:

SLAY!

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S huyu L aykheng A lex Y imei (: Met shuyu , laykheng , yi mei on wednesday night to catch a movie. Bangkok dangerous (: Wanted to watch disaster movie , but they prefer bangkok. So they win lo , accomodate with them. I am not sure which one is better. But this is definitely a nice movie worth watching. This movie do moved me at certain scenes. The show ended at 12am. Lay kheng got to go home. So after bidding farewell , 3 of us went to play pool. We were taking lots of pics cos we havent been meeting out for quite a long time,really. Next , we wanted to have spring chicken at the s11 but it was closed already when we went to check it out at 1am. So decided to go mac to have nuggets instead. Yi mei took the curry sauce and i warned her about the maggots article. But still , yi mei is still yi mei , no fear. haha. Soon , the clock is ticking , its already 2 plus in the morning. And i have to catch up with work on thursday at 8am , waking up at 6am. Bid farewell, reach home , ko. Some pi

Official launch of VTV!

YES! Its the Official launch of VTV today! VTV = Vannathirai TV. From the name , u can tell its a tamil channel. LOL. And as expected , there are so many cuties calling in.. and saying.. " Dey , i wann to suscribe to the new channel VTV. can i watch it at 12am? " lmao. Alright. I am still working today. If u are wondering when i will get my off. I have no off days this week. lol. I sub my off days to OT day. Anyway , i dun wan to talk much about today. Its the worst day of all my days at starhub. The first call was horrid already. And the curse continued... Until when sihui msged me at 3pm plus.. and after that , i start to get entertaining and happy calls (: haha. thanks lots man. Okay , going out to meet up with shuyu , yi mei and lay kheng later. Den wo , wo lai le! lol I will be back ((: -------------------------------------------------- Dun be sad ; When u are , i will be too. Look at the brighter side ; Life is full of hopes & dreams. Smile ((:

103 calls. 12.12 calls per hour!

Wee I am happy!~ I first time set my call records of 103 calls today! in 8 and 1/2 hours , 510 mins , 30600seconds. LOL. I was determined to chiong and pass my call stats today. I jus wanted to have like 10 calls per hour only , but i was very fortunate that at the early period of the day , there wasnt many irritating and difficult customers to deal with. But still , its inevitable that there will be some difficult customers who purposely pick on u and request for a $2.50 refund through cheque -_-" I am also quite blessed to work in this line. I am able to see how different people in this world is like especially when they are not in face to face situation. And also another path to train my temper. I admit that i am inpatient often so this will be a good way to train my patience. I will be working everyday this week including my 2 days off too. I requested from sandy and she allowed , i thought she will just give me a bao jin tian face and reject me but i guess my call stats moved

Time flies~

Oh well. Its monday again. I have to admit that time flies. Last monday , i was still complaining that how bad was monday for work and blah blah blah. And now , 1 week have passed. Furthermore, Its the end of september already. which marks 3 weeks more to o levels exam. Thinking back to last year , I was the one who is sitting for this exam ; My sec teacher was right. He said.. " Enjoy the experience when u study for o levels , its a once in a lifetime experience " He was right , if u ask me to recall which paper i took on which date , i wun be able to remember. But , if u ask me how tough it was , chionging my studies. I will definitely be able to explain to u in details. To all my friends and everyone taking o levels soon , enjoy the last 3 weeks of chionging studies. You wun be able to chiong for all these subjects anymore. Take it as a marathon that you left 100m more to go. Its not about the end result, But the spirit of " never give up " which make you a glor

I feel like sleeping~

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Yo! I am back from work. Nowadays.. i have been blogging about my work here and there. Lol. i only jus realised that. Oh well , anw , an interesting thing happen today, At around 8.10pm , there was a china woman calling in , complaining about the bill cycle thing that is worth $5.42. For today , that was my first and last bill cycle call. So i die die also not going to waive for her. And she was so persistent that she talked to me for 32 mins. Its okay for me , cos i have 50 mins left to talk to her. And i am failing my call stats anw. lol Okay , its normal for her to quarrel with me over this additional charges. But another funny thing is that she want me to help her extend her contract for 3 days. Normally , people want to end their contract asap. But this fellow , want to extend it. I mute my mic and started laughing. AND.. she also think like as if i own starhub. Cos this system is implemented on all customers. And she ask if i can help to change her bill date back to last time. LO

Sunday Blues?

Heya ; blogging during work again. Sunday is the most slack and most sian day. Shouldnt i be happy? But ; i feel so retarded sitting at my desk and waiting for calls. Until now ; from 11.30am till now ; i only handled 25 calls. That is pathetic... lol. Is not that i dun wan pick up ; but the prob is that not many calls are coming in. And most of the calls are mobile calls when i am from the cable tv and maxonline department. When customers feel disappointed that we cant help them at all and the only thing we can do is just to get them leave their contact number and call them back ; they will tend to start yelling at the top of their voice like as if the sky is falling. I am feeling so sleepy now. *Yawn* I want to go back home! lol. Alright ; nth much le , going back to work. To all dudes and babes ; If u own a blog , do leave your link at the tagboard. I will link u up ((: ----------------------------------------------------- I know i love you. I know my heart is unstable. I know i hav

Happy Birthday Nikki and Grig!

Heya! I am back from work. My third post for today.. Before i start my journal for today , i will like to wish both nikki and greg a happy bday. HAPPY BIRTHDAY NIKKI! HAPPY BIRTHDAY GRIG! haha jus nice their birthday falls on the same day. Nikki , i know her for like around 9 months liao and she is a impt person to me. whereas grig , he is a hong kee guy with a very ang moh voice. I am his mentor. But he taught me how to use SAM broadcaster. lol. Alright , lets get started.. Okay.. i was late for work today.. i woke up at 10.40am where i am supposed to be waking up at 9.30am And i was late for 40 mins. Because of this 40 mins , i have lost 19 dollars la.. basket. 10 dollars for shift allowance , and 9 dollars for the pay. gosh.. 40 mins cost me 19 dollars. Oh well , I will earn it back tml =X with a 2x pay tml! earning 18 per hour tml, wahahaha. so total 163 for tml XDD But , i have to sacrifice my off day la.. And.. sorry nikki. for wishing u happy bday late. =X I thought it was on su

Change of link

Heya. I am still working currently. And risking the chances of getting caught. lol Anw , If u are at my blog now , u will find out that i have changed my link again. Changed from teh-alex.bs to air-lex.bs Previous one was from theunspeakablesecret.bs to teh-alex.bs air-lex.bs ; the reason i got this blog link. its cos its short compared to the "theunspeakablesecret " -_-" and also its my name too , when u pronounce it. I am sorry for the troublesome thing to relink and relink me again, I promise no more changes in the next few years.. or maybe next few months.. or maybe next few days. lol Please relink me dudes and babes ((: Going home soon in 5 mins XDD

Blogging during work =X

I am currently working now. The peak hours is arriving soon. Praying hard , not to get annoying calls. Saturday is known as the dispute day for customer service line. I have already kena two callers yelling at me today for no reason already. God bless me , amitofou. anw , if u have a blog , leave down ur link pls , i will link u once i reached home tonight ((:

Part time job ; Deal or No deal?

Heya , i am back to my precious blog. lol. that sounds gay. anw , i am rather happy today ((: Other than my NICE NICE new blog skin , which i am still so excited about. lmao. Another thing is that... I am offered a part time job at starhub after my contract ends on 12th october. Only 5 pple are selected for this offer among the 28 pple who are working currently. Got me , jeanette , boss , constance , cheryl. I think i am just lucky. haha. cos i only passed my call stats once with a 9.6 calls per hour rate. This part time job , i have to commit for at least 22 hours per week. Though it isnt that much compared to 42.5hrs that i am currently working now , but.. thinking of it , when sch reopens , 22 hrs is quite alot. Cos tuesday , i have piano practical. Wednesday , i have piano theory. Thursday , i have squash training. So i am left with mon , fri , sat and sun. And cancelling out the days that i have to be free for projects or wad.. I guess it will be very difficult for me to cope. Bu

Off to work!

I have added more friends blog links , but not completed yet. There will still be more coming ((: As for now , i am off to work! I will be back tonight. God bless me , amitofou ((:

NEW BLOG! NEW ME!

YES! if u are here now! You have already seen my new blogskin , new url , new blog dp , new tagboard. and all these have to credit to JIEYING! Oh man , she helped me alot alot in this blog. I love the animation at the top of my blog. With a flashing of 7 colours , red , yellow , orange , green , aqua , pink , purple. on my big big name ALEX! lol. LOVE IT! THANK YOU JIEYING!!~ And now , my blog really looks like my blog now. and not jay chou or bu neng shuo de mimi blog. Its my one and only blog! XD There will be no more emo music. lol. Goodbye fly to the sky XDD. I spent some time to modify it and make it nice nice. and its already 70% done le. I still cant figure out how to put the archives and etc.. so i will do it tml. Its time for bed. Bye my beloved blog ((: -------------------------------------------- Its time for a change ; )

sakae with zhi wei and graham

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18th September 2008 , Thursday Today is a great day cos its my off day! I slept till 11am. One word. shiok. lol. Went to zhi wei hse at 12 plus to mess up his house. Then we were discussing about our and others results. And i found out , most of my sec sch pple got more than a gpa of 3. and some even got 4 -_-" Zhi wei also found out that he was in the director list which means top 15%. He got 3.7 so its like kind of confirm will get top 15% one la. Then i try logging in my acc to check if i am in the director list too. And i found out i am.. lol i was dam surprised la.. cos my score is very average , 3.4 and still able to get into the director list. I guess this is the first time ever i got into top 15% for academic results. Maybe i am the one that is just nice the last few in it. So i will work harder next sem to get into top 5 to 10% ((: Then at 2 plus , we headed to sakae! Met graham at j8 and chiong for our sushi revenge. lol. I was so kiasu la , cos very long never have saka
17th September 2008 , Wednesday Okay. I am back. I so happy okay.. I AM HAVING MY OFF DAY TOMORROW!! after chionging for 8 days straight , i am all tired out. Really , these 8 days , i dun have anytime to slow down and breathe in the fresh air. I am so stressed up with this work , i must be very sure of what i am saying.. if i say the wrong thing , i have to pay the penalty. Shit sia , like that , i think i will kena one day de la. Just hope that before that one day comes , the contract is over already. haha. I feel so restless today , so some calls i dunno even know what i am saying la. I am sick , tired and sleepy. But still have to sound enthu when entertaining calls. lol. Okay.. I need to have a good rest man. Going to zw hse tml and sakae in the afternoon ((: See you tml bro. -------------------------------------------------- I dunno why.. but.. Whenever i am sad , the first person i will turn to , is always you..

POLY 1ST SEM SCORE , 3.4!

16th September 2008 , Tuesday Just reached home. As usual , work today from 11.30 to 9. Not many calls today. One that made an impact is about a customer calling in to complain about this new bill cycle system which is jus 3 dollars plus for him. Cos of this , he quarrelled with me for 10 mins and wanna cancel it off. He want me to cancel yet raise his voice. What an idiot -_-" So to make him sound like a loser , i said.. Me : " Sir , so u really want me to waive off this 3 dollars plus? " Customer : " YES! " Me : " Just because of this 3 dollars plus , u quarrelled with me and make it such a big matter? " Customer : " YES! " Me : 3 dollars plus leh Customer : " YES! " Me : Only 3 dollars plus lehh... Customer : " YESSSS!!~ " LOL. what a loser. For my case , its already considered quite good already. I have other colleagues got into a quarrel with customer just because of 2 cents and argued for 1 hour. WTF la. lol. But i

Starhub ' night shift.

15th September 2008 , Monday Okay i am back from work. and... I am pretty exhausted at the moment. cos of all the calls i encountered today. Didnt started the day with a good note , was almost late for work , cos i reached buona vista station at 11.18pm , so chiong and took a cab with my group mates to workplace , jus nice reach at 11.27am. Started work at 11.30am. Calls were coming in continously , without anytime for a water break. Its a monday so i was kind of expecting high call rate already.. Had my 15 mins tea break at 1.30pm. Then go back and pick up calls after that. Went for dinner break at 4pm , had chicken rice. I guess i was too hungry cos i find like as if this was the best chicken rice i even had. lol. Calls were slowing down for a little bit from 5 to 6pm. But 6pm onwards , the calls are coming in like crazy , like as if there are free gifts and everyone is chionging for it. lol. I was having headache starting from 6pm to 9pm. these 3 hours were like hell to me. I have a

starhub pics

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I had fun for the 90 mins just now , cos of the low call volume , i started searching for celebrities & other VIPs de data. And i managed to find some local celebrities de address and contact number.. like fiona xie? LOL. Soon its 6.30pm , off for work. Dun have any transport to the nearest station before and after work on sunday , so took cab in the morning for work. and after work , walk back to mrt station with the my colleagues. I love them , they are full of craps pple , never fail to entertain me always. haha. especially " booker t " , lol. Next week having a all new roaster , working from 11.30am to 9pm. I wonder how is it like working night shift. haha. Got to go , re-watching my condor hero. I love my liu yi fei , gugu ((: For tomorrow , God bless me , amitofou ((: ---------------------------------------------- here are some pics i have taken at my office : My starhub card card yo. This is my desk ((: Its considered neat le ok. lol. Front view Side view 45 degree

blogging while working at starhub

14th september 2008 , Sunday Here i am blogging while working. Hope that i dun get caught =X Today not many calls coming in. From 9am till now , only gotten 20 plus calls. Thats pathetic and everyone is gonna fail their call stats again. lol. I feel so weird working on sunday. And also this is my first time working on a sunday. My virgin experience. LOL. Okay , 1 and a half hours more to go. I am quite happy now with all the calls i gotten today. please , no irritating calls for the rest 90 mins. Gotta go , i will be back at night ((: ---------------------------------------------- I love u deeply , no matter what i will still love you , but i will move on.
zzzzzzzzzzzzz blogger problem.

Starhub ' 1st difficulty/ emo about nicole

13th September 2008 , Saturday Hey blog blog , i am back. Yesterday was quite a busy day for me. I worked from 9 to 6.30 and i was very sian and tired yesterday during work. Not many calls coming in then slack there and wait for call. Like 1 hour 3 to 5 calls only... and that makes me inactive = sleepy. Then at night , went for the da ai concert from taiwan with my sis. And i have no idea why i go -_-" Reached home and have my dinner ( mac ) at 11 plus -_-" -------------------------------------------------------- Today is Saturday.. And still gonna work on saturday.. bo bian.. From 9 to 10 this period , there wasnt many calls. U cant expect people to wake up like 7 plus or 8 plus just to call starhub. lol. Starting from 10 , all the kaypohs , complains , and more , all start to come in continously until i dun have time to drink a sip of water. Cos there was a technical fault regarding maxonline that there are certain web sites that alot customers cant visit. Today calls were

starhub ' discover sms online.

11th September 2008 , thursday Today go work work from 9am to 6.30pm. Board the bus at 8.47am and reached at 8.58am. Dam lucky. i think if everyday like that , sure one day late one de lo.. haha. Today i am happy ((: cos my pay is 18 per hr. hahahaha Cos its my off day today but i go back and work so more pay lo. I love starhub. lol =X Had training from 9 to 12 today. Got sleepy soon but trying to stay awake. =X Started picking up calls after lunch at 1pm. Today dun have many calls. So quite slack. Get bored easily. But i am also happy ((: Cos today no complain or irritating calls. All the calls i handled today are friendly and willing to hear me out. Though kena alot mandarin calls today but mandarin calls are much easier to deal with.. seriously.. Discovered sth interesting while working today. Cos there is a service at staff website where we can send sms online through intranet. And this service number is 88896. So i started by pranking vignesh , sending him " Be on task , stop

i thought i saw you.

10th September 2008 , Wednesday. Today as usual work at starhub. from 9 to 6.30. Meet up with marcus , jeanette and melissa at buona vista mrt. We thought we are gonna be late cos when we board the bus 91 its already 8.43 le. And we have to login into the system and pick up the first call before 9am. Luckily , lady luck is on our side. we alighted the bus at 8.54am and chiong to the office and reached there at 8.56am. Enough time for me to settle down and pick up the first call of the day. haha. I pray hard when the first call came , hoping that it will be a short and sweet one. And it was XDD. However for today , most of the calls that i received today lasted me for around 30 mins per call. When we have to hit at least 9 calls per hour.. so its pressurising. I learn alot today though about the system and also communication skills. And i seriously have to say... there is no link between DJ and customer service. Maybe i am able to speak out more now but there is no link.. Cos dj is frie

blogger problem.

okay , in regards with the "hidden" posts. Its blogger problem. i try this.. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Starhub ' 1st day pick up calls ~ stress

9th September 2008 , tuesday i am blogging at the 9th night of september. Today is my first day that i officially have a starhub id which means today is also the first day that i start to pick up calls from customer. I will remember today when i finally realise its not easy to earn money. Adults always say that its better to study than work. I finally understand why today. I started launching my first call at 1.30pm. The first call was from a lady call khin who is a die hard fan of starhub and request for special discount. It was quite a pleasant first call so i was kind of elated. Calls kept coming in and while speaking to them , i have some mentors beside me guiding me. Thanks hell lot for their help , without their help , i guess i will be devastated now.. I had some rather unpleasant calls. 2 that made an impact on me today was.. one call from a guy call mr pareet , from the name , u should know what race he is.. He currently have maxonline and cable tv services and wanna switch to

Nicole , i still love you.

7th September 2008 , Sunday Ever since 31 july 2007 , every night , i hope that i could dream of you and us. I had a dream yesterday. The dream that i always wanted. I dreamt about you , N. It was a dream that showcases all of our memories. The love we used to have. The times we used to spend together. The dream that made you in my arms again. Everything seem so real in the dream that i thought it was too.. But this dream ended at 11.14am. I woke up and naively , i still thought that u are mine. I forced myself back to sleep , hoping that i could get back to that sweet dream but to no avail. Though it was just a dream. But it was a dream that i have awaited for 403 days. This hold a great significance to me , really. Do you know how much i need you? I really love you alot Loving you till i cant see myself anymore. I tell myself that if i really love you , i should not interfere in ur life. But in my deep inner self , i still want you , me and us. ---------------------------------------

zhi wei at my house.

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6th September 2008 , Saturday Its 3.44am now and i am still awake. I know its no big deal okay.. But i am really tired.. Zhi wei ton-ing at my house now. He using the other com while i use my laptop. I am really tired... Wanted to rest at home today. But was kind of bored so went to kbox to practice singing alone. Sang for 5 hours and i guess i sing more than 90 songs? I hope my voice will be okay for tml. Scared become ah du. haha. At around 11pm , zhi wei called to go out to eat sth and hang out at toa payoh. He came over my house to chit chat awhile then we went to mac to have something to eat. Then went to pool. Waited for around 30 mins. Started playing at around 1am and play play till 3am ((: I am proud of myself that i am still awake. But the problem is.. how long can i last? Gees (= Thats zhi wei. This is me. *yawn*

disappointed friendship2

4th September 2008 , Thursday After 3 days of training , Its time for listening attachment today. We were attached to a mentor each and started listening to calls. About how staffs answer calls all that. I am attached to dickson. He is totally 2 person on the phone and off-phone. lmao And though its boring at times but there are some entertaining calls which can lights up my mood. LOLS. Soon , it was lunch time , i was told to follow my mentor for lunch time at 11.30am. When i came back from lunch , i heard the admin gave all the new comers another break at 12. So i went for another break again with the bunch of peeps. Went to holland village , bk via alwin's car. He drove back and fourth for 2 times cos we thot there werent enough seats.. By the time everyone reach bk , its already 12.50 liao.. And we gonna report back at 1. So.. yea.. u know. ahem.. They take away and faster chiong back to the workplace. With 9 pple in a 7 seater car. Dam cute. By the time we reach back , its alr

Starhub job ' 2nd & 3rd day

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2nd & 3rd September 2008 , Tuesday & Wednesday Yippee! I am home. Busy working these few days. Didnt blog ytd so here i am to blog about ytd and today. *Yesterday...* Yesterday , report to starhub workplace at AOS bulding at 8.30am. Anne , the trainer was late. She teach us about starhub cable tv and etc.. Went for lunch at holland village at 11.30am with the bunch of guys. Took bus 91 to buona vista then walk to holland village. First time at holland village. =X I know i am suan gu. Anw , had nasi lemak with extra dishes there. The nasi lemak rice is simply shiok! XD After that , we went back to the workplace cos gonna be back at 1.15pm. So we chiong back and.. we settled down quietly in the training room. We waited and waited and waited till 3pm. Then the trainer is finally back.. lmao. Suddenly , she told us that there is gonna be a test. And let us study for 1 hour while she walks out again to take another round of break? Quite cute , first time i work then got test de. At